Terms of Service

Welcome to Just Pools and Spas Service and Repair

("Just Pools and Spas," "we," "us," "our"). By accessing or using our website, booking a service, or subscribing to our SMS/Text messaging program, you agree to be bound by these Terms of Service. Please read these terms carefully before engaging with us. If you do not agree, please discontinue your use of our website and services.

1. Services Provided

Just Pools and Spas offers residential pool and spa services including repairs, installations, upgrades, maintenance, equipment troubleshooting, and consultations. These Terms apply to all users interacting with our website, scheduling services, or opting into our messaging services.

2. SMS/Text Messaging Terms

By opting into our SMS/Text messaging program, you consent to receive automated texts for appointment confirmations, service updates, and promotional messages. Consent is not a condition for service. Message frequency may vary. Standard message and data rates may apply.

Opt-Out: You may opt out at any time by replying

STOP or OUT to any message.

3. Scheduling & Availability

Service scheduling is subject to technician availability and geographic location. We strive to meet preferred timeframes but cannot guarantee appointment slots. Prices, services, and availability may change without notice.

4. Customer Responsibilities

By booking or requesting services, you agree to:

Provide accurate contact, access, and property information.

Ensure safe and unobstructed access to your pool equipment.

Disclose any previous damage or unusual conditions.

Follow safety instructions and avoid interfering with on-site work.

5. Payments, Cancellations & Refunds

Payments: Payment is due at the time services are rendered. We accept major credit/debit cards and other forms of electronic payment.

Cancellations: Please notify us at least 24 hours in advance to cancel or reschedule. No-shows or last-minute cancellations may be subject to fees.

Refunds: Most services are non-refundable once completed. If you have concerns, please contact us promptly so we can evaluate and resolve the issue.

6. Liability Disclaimer

While we aim to provide safe and effective service, Just Pools and Spas is not liable for:

Pre-existing damage or conditions beyond our control

Delays due to weather or parts availability

Equipment failure due to misuse, improper installation by others, or normal wear and tear Please inform us of any equipment warranties or special instructions before service.

7. Intellectual Property

All content on our website and promotional materials—including logos, service descriptions, photography, and branding—is the exclusive property of Just Pools and Spas. Unauthorized use, copying, or distribution is prohibited.

8. Privacy Policy

We respect your privacy. Please review our

Privacy Policy for information on how we collect, use, and protect your data.

9. Changes to These Terms

We may update these Terms of Service at any time. Revisions will be posted on this page. Continued use of our website or services after updates constitutes your agreement to the revised terms.

Questions?

Please contact Just Pools and Spas Service and Repair at (626) 833-7456 if you have questions about these Terms or your rights.