Privacy Policy

Just Pools and Spas values your privacy and is committed to protecting your personal information.

At Just Pools and Spas ("we," "us," "our"), we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect information through our website, communications, and any SMS/Text Messaging services.

1. Information We Collect

We may collect personal information when you contact us, request a service, or interact with our website, including:

Personal Information: Name, phone number, email address, service address.

Service Details: Type of pool service requested, service history, customer notes or preferences.

Website Data: IP address, browser type, device data, and cookies.

2. SMS/Text Messaging Consent

If you opt-in to receive text messages from us, we collect your mobile phone number and confirmation of your consent.

By opting in, you agree to receive recurring automated messages such as appointment confirmations, updates, and special offers. Consent is not required to make a purchase. Message frequency may vary, and standard message/data rates apply.

You may opt out at any time by replying STOP or OUT.

3. How We Use Your Information

Your information is used to:

Schedule, confirm, and manage appointments.

Send service-related updates, reminders, and promotional messages (with consent).

Respond to customer inquiries and provide support.Improve our website and service experience through usage analytics.

4. Information Sharing

We do not share your mobile information with third parties or affiliates for marketing purposes.

We may share information with trusted service providers to support operations (e.g., scheduling or customer service), but text messaging opt-in data and consent will never be sold or disclosed to any third parties.

5. Data Security

We use appropriate industry-standard security measures to protect your personal data from unauthorized access or disclosure. All sensitive information, including payment details, is handled securely. We do

not store full credit card numbers.

6. Your Privacy Choices & Rights

SMS/Text Messages: You can opt out anytime by replying STOP or OUT.

Email Promotions: Click "unsubscribe" in any promotional email to stop receiving them.

Access or Delete Data: Contact us directly to access, update, or request deletion of your personal information.

7. Cookies & Website Tracking

We may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings via your browser, though disabling cookies may affect site functionality.

8. Updates to This Policy

This Privacy Policy may be updated from time to time. We will post any changes here, and continued use of our website or services signifies your agreement to the updated terms.

Questions?

Please contact Just Pools and Spas Service and Repair at (626) 833-7456 with any privacy-related questions or concerns.